Jaya Bhaji's Privacy Policy — Your Data, Our Responsibility

01 Introduction & Commitment

Welcome to Jaya Bhaji. This Privacy Policy explains how Jaya Bhaji collects, uses, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Your trust is our most valued asset. Jaya Bhaji believes that protecting every user's privacy is a fundamental responsibility. We follow international data protection standards and ensure your information is never misused.

This Privacy Policy applies to the Jaya Bhaji website, mobile version, and all associated digital services. If any part of this policy is unclear or you have questions, please reach out to our support team.

02 What Information We Collect

Jaya Bhaji collects only the information genuinely needed to deliver its services. We avoid collecting unnecessary or excessive data. Below is a category-by-category breakdown of what we collect:

When you contact our support team, the content of those conversations may also be retained for security and quality improvement purposes. All such information is kept strictly confidential.

03 How Your Information Is Used

Jaya Bhaji uses the information it collects solely for specific, legitimate purposes. Relevance and necessity are always verified before your data is used. Below is a detailed breakdown of how we use your information:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To personalize your gaming experience based on your preferences.
• To send important updates, security alerts, and account-related notifications.
• To ensure responsible gaming and provide support where needed.
• To analyze platform performance and improve service quality.
• To comply with legal obligations and meet regulatory requirements.

04 Data Sharing & Disclosure Policy

Jaya Bhaji never sells your personal information. In certain limited circumstances, we may share restricted data with trusted partners, always within a legal and ethical framework.

• Payment Processors: Financial information required to process transactions may be shared with payment providers such as bKash, Nagad, or Rocket.
• Legal Authorities: Disclosure of information is mandatory upon a valid court order or lawful request from a government authority.
• Security Service Providers: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
• Business Successors: You will be notified in advance of any change in ownership of Jaya Bhaji.

05 Cookie Policy

Cookies are small data files stored in your browser. Jaya Bhaji uses cookies to enhance your gaming experience and ensure the platform functions properly. We use three types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring the core functionality of the platform.
• Functional Cookies: Helps remember your preferences and settings, such as language or game choices.
• Analytics Cookies: Used to understand how well our platform is performing and to make improvements.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working correctly.

06 Information Security Measures

Jaya Bhaji uses industry-standard technologies and practices to protect your personal information. Our security infrastructure is continuously updated to guard against the latest cyber threats.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using strong encryption algorithms.
• Two-factor authentication is available to prevent unauthorized access to your account.
• 24/7 real-time security monitoring to detect suspicious activity.
• Regular security audits and vulnerability assessments are conducted.
• Restricted staff access — only authorized personnel can access your data.

07 Your Data Rights

Jaya Bhaji believes you should have full control over your own data. That's why we provide you with the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request a correction if your information is inaccurate or out of date.
• Right to Erasure: In certain circumstances, you may request the complete deletion of your data.
• Restriction of Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

08 Data Retention Period

Jaya Bhaji retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: Retained for a minimum of 5 years while the account is active and after it is closed.
• Financial Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained in accordance with regulatory requirements even after account closure.
• Logs & Technical Data: Generally retained for 90 days to 1 year.
• Support Conversations: May be retained for up to 2 years for quality improvement purposes.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

09 Protection of Minors

Jaya Bhaji strictly prohibits anyone under the age of 18 from registering or using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If it is found that a minor has registered, their account and all associated data will be deleted immediately.
• If a parent or guardian suspects their child is using the platform, please contact us immediately.

10 Privacy Policy Updates

Jaya Bhaji may update this Privacy Policy from time to time. Changes may be necessary due to technological developments, legal updates, or improvements to our services.

• A notice will be sent to your registered mobile number or email for any significant changes.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms.
• We recommend reviewing this page regularly.

11 Contact & Support

If you have any questions, concerns, or requests regarding this Privacy Policy, our dedicated support team is always ready to help.

• Get instant support via live chat — available 24/7.
• Email: [email protected]
• Responses are typically provided within 24 hours.